Sometimes you CAN expect the unexpected!
September 21, 2022 | Posted in True Customer Stories
On a hot day in August, crew members from Eastern Highway Specialists were working on a project near an overpass, with their work trucks parked on the road just above. Upon completing their job, they headed back to the trucks…only to find one dump truck had been stolen!
Luckily, they had SolarTrak trackers installed! With some quick thinking on their end, they logged into SolarTrak and were able to track down and recover the vehicle.
To top it off, this isn’t the first time Eastern Highway Specialists has used the tracker to located a stolen vehicle!
Per Chris Magdefrau, Vice President at Eastern Highway Specialists, “EHS is 2 for 2 recovering trucks taken on these joy rides using your system, definitely worth every penny we spend!”
At SolarTrak, we don’t (necessarily) claim a benefit of our trackers is theft prevention, as there are so many other features that benefit our customers each and every day…. but having our tracker did help EHS in locating and reclaiming their vehicles!
Looking for an affordable solution to track your equipment? Call us at 484-223-4994 to set up a FREE demo!
New Features!! Icons, custom state assignments, AEMP notes, and more!
April 11, 2022 | Posted in Product Updates
New Asset Types & Icons
We’ve added new asset types to SolarTrak, as requested by our customers.
And the undisputed highlight of our weekly team calls:
SolarTrak now supports assigning Custom States to assets. Custom States are flags like: On Site, Off Site, Needs Overhaul – or whatever you’d need to keep track of an asset. Custom states show up in the maintenance field, and you can filter the asset list by them.
To define a custom state, visit the Organization Settings page (click your name in the right hand corner to reveal the drop-down menu), and remember to his ‘Save’ after adding a few. To apply them to an asset, edit the asset and choose the custom state you want.
Custom States was added as a feature when we saw customers using Branches to represent custom states. When we designed Branches, we assumed that an Asset would remain part of one Branch, and so portions of our interface were designed around that – hopefully, custom states will let you limit the number of Branches a user needs to manage.
Third Wire Voltage
Over the past few months, we’ve enhanced our Third-Wire trackers to support measuring things other than engine start-stop. It is now possible to measure the voltage of the third wire, use it to represent on-off states, and even (with a fuel level sensor) to measure the fuel in an asset.
We’ve been testing this with adventurous partners, and to keep the Model interface simple, we turn this functionality off by default. If you find that you will benefit from the third wire voltage, contact us and we’ll turn it on.
Augmented AEMP Notes
Many of our customers like to add notes to their assets. (You can do this by hitting Edit on the asset page.) Now, these notes are made available via Augmented AEMP, so you can access them in other programs. Once logged in, click your name in the right hand corner to reveal the drop-down menu, and Augmented AEMP can be found under Public API.
As of this post, we are storing over 1.7 billion asset locations in our databases! Thank you for trusting us to support your business.
Chris Kennedy joins SolarTrak as Regional Sales Manager – Southeast
June 6, 2021 | Posted in About SolarTrak
We here at SolarTrak are so excited to announce Chris Kennedy, Regional Sales Manager – Southeast, has joined our team! Chris comes to us with an extensive sales background in fleet tracking devices for low speed vehicles.
On the weekends you can catch Chris cruising the Gulf on his boat with his wife and two dogs.
If your company is in the southeast, Chris is your guy! To set up a visit or free demo, contact Chris at firstname.lastname@example.org and 484-425-0790.
Ed O’Donnell, V.P., Sales for SolarTrak, on our sales team expansion: “I am excited to welcome Chris to the SolarTrak Team. His depth of knowledge and industry experience will make him invaluable to the customers he supports.”